Frequently asked questions

When and where is the next event?

We’ll announce the next event date here. Pick up will be upstairs at Steampunk North Berwick.

How does ordering work?

Cult cooks everything fresh for a specific pickup time slot. Because the kitchen shops and preps to the exact counts, ordering opens and closes on a schedule.

When does ordering open?

A slot becomes orderable about 7 days before it starts. Until then it isn't shown on the menu.

What is the cut-off?

Ordering for a slot closes 24 hours before it starts. We call that the cut-off. At the cut-off the kitchen's counts are final and it starts prepping, and the slot drops off the menu automatically.

Can I order on the day?

Because of the cut-off, we can't take same-day orders. Plan a little ahead and grab a slot while it's open.

Do you offer delivery?

Right now everything is collection, or pickup. Delivery is coming in a later release, with its own zone and a flat fee.

Changed your mind? See our refund & cancellation policy. You can cancel yourself for a full refund any time before the cut-off.